Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,256 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (218) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 227 reviews)); "Culture is great and they promote from within." ((in 172 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 95 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 76 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 39 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,208 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 27, 2021

Not recommended for engineering department

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Managers are good and knowledgeable If there is something interesting you want to work on managers try to give those tasks to you. However this is also something that’s about to change soon Chance to work on new good technologies

Cons

Below average salary Upper management does not care about the employees all they want is their work to be done no matter how you do it People in engineering are working 10+ hours daily in USA sometimes including weekends, Israel team is doing worse than that The work life balance is non existent Note: please don’t fall for the pretty Glassdoor reviews they were added as a drive by the company to get the ratings up check out blind for reality

ZoomInfo Response

5y

Building a company is an incredible challenge. Scaling a company from just a few customers to over 20,000 requires grit, dedication, innovation, and a lot of hard work. ZoomInfo isn’t a 9-5 job, and isn’t a good fit for everyone. Saying that, I’ve begun working 1:1 to help uncover and identify gaps we have between our company culture and employee expectations. We are exploring those gaps and will work to improve closing those gaps so that we can be the best company to work for. Building ZoomInfo into a world class organization will mean having to support an increase in customers, an increase in employees, and an increase in projects. We are looking for people who can adopt that passion to help us build. We do understand that it won’t be for everyone. -Nir, Chief Technology Officer

5.0

Jan 27, 2021

Everything I want my company to be

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

This place has integrity. I have been in some version of a sales org for most of my career and this is the first company that I feel truly means what they say. They deliver an incredible product and they care for their customers. When a customer has an issue its all hands on deck to make things right as fast as possible. As an employee, I feel supported and heard. I never feel pressured to do something that isn't in the best interest of the customer and even though they are here to make money they do it because they are selling a solid product and they care for all parts of this business. They do what they say and they are always working to be better. The upward mobility is also INSANE I love this job. Apply you won't regret it.

Cons

There is a required test in order to be interviewed. As someone who is miserable at tests but thrives in social spaces, this was really inconvenient. It seems to keep people out of the org that may be an amazing fit but, like doesn't do well with tests.

5.0

Jan 27, 2021

Great Company

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work - great people who work hard

Cons

I have yet to run into any.

Viewing 1828 - 1830 of 2,208 Reviews

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ZoomInfo reviews

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Ratings by demographic groups

Reviews by job title

Not recommended for engineering department

Everything I want my company to be

Great Company

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