Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,263 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 218 reviews)); "Culture is great and they promote from within." ((in 168 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 123 reviews)); "Good pay and my life changed a lot after joining here." ((in 96 reviews)); "Great benefits and truly talented teammates." ((in 94 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 77 reviews)); "No work/life balance" ((in 74 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

May 6, 2026

ZI is building the best culture

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

The organisation fosters a culture of trust, ownership, and continuous improvement. There is no micromanagement, allowing individuals to focus on delivering impact while growing professionally. Leadership plays a key role in shaping this environment—approachable, supportive, and always willing to guide. A special mention to Venky (Vice President & General Manager, India) — his unmatched and contagious energy is a constant source of motivation for teams across the organisation.

Cons

While every organisation has areas to improve, nothing significant stands out at the moment. Leaders are approachable and open to feedback, which makes it easier to navigate and resolve any challenges.

4.0

Apr 10, 2026

Good company for freshers to start

Researcher

Recommend

CEO approval

Business Outlook

Pros

Flexible timings and a good pay for a fresher

Cons

Noticed None as of now

ZoomInfo Response

2mo

Thank you for sharing your experience. We're glad to hear ZoomInfo has been a strong place to start your career and that the flexibility and compensation have stood out positively. We appreciate your feedback and are grateful to have you on the team. – Venky Ramasubramanian, ZoomInfo Vice President & General Manager, India

2.0

Apr 7, 2026

Very biased towards US

Product manager

Recommend

CEO approval

Business Outlook

Pros

Market leader in Data provider segment. Although, poorly positioned for AI capabilities

Cons

It’s a decent company but very biased towards US employees. Indian offices are contributing a lot since most of the customer support, engineering and critical product teams operate out of here. But still US leadership fails to recognise this. Also every other month there are layoffs here. Best to avoid if you don’t have any other option

ZoomInfo Response

2mo

Thank you for sharing your feedback. We appreciate hearing directly from employees and take concerns like this seriously. We are incredibly proud of our teams in India and the growth, impact, and accomplishments of our offices here. We play a critical role in the business, and we value the strong culture, collaboration, and community we’ve built together. Our offices in India are still relatively new. Growth of a site takes time and effort, but we are on the right track of maturity. We are hiring in India, both growing our existing teams and creating new ones. We know there is always more we can do, and feedback like yours helps us continue to improve. – Venky Ramasubramanian, ZoomInfo Vice President & General Manager, India

Viewing 1891 - 1893 of 2,215 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Customer Solutions Analyst II

Principal Software Engineer

Sales Development Representative - Mid Market Customer

Customer Solutions Analyst II

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ZI is building the best culture

Good company for freshers to start

Very biased towards US

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo