ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jan 25, 2026

Working at Zoominfo could never get boring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zoominfo in 2025 has proven once again that it is able to adapt and get ahead of the pack, it has enabled all its employees with AI tools and encouraged us to utilize them for productivity gains. I am able to lead transformations and continually raise the bar for myself and others, and this keeps me excited to show up at work every day.

Cons

The environment is pressured, it is a place where high performers and over achievers can thrive, that might not be for everyone.

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ZoomInfo Response
5mo
Thank you for taking the time to describe your experience. It's great to hear that access to AI tools and the chance to lead transformations help you grow and stay energized. We know the environment can feel high pressure; as we grow our category leadership, we need to always stay agile and alert. We are focused on providing support, feedback, and clarity so high performers can thrive without burn out. We appreciate the way you keep raising the bar for yourself and others at ZoomInfo. – Chad Herring, ZoomInfo CHRO
4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with cutting-edge technology is genuinely engaging. There is extensive use of AI, both externally integrated into the product and internally across teams, which significantly accelerates development and helps produce well-designed, high-quality code.

Cons

At times, product decisions are not fully clear to the engineering team. However, despite this, the company successfully released two major GTM products that meaningfully support sales decision-makers.

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ZoomInfo Response
5mo
Thank you for sharing such thoughtful feedback about working with our engineering and AI driven product teams. It is great to hear that the focus on modern tools and high quality code is showing up in your day to day experience. I agree that as we grow we need to keep sharpening product clarity and alignment. I will share with my leadership team that cross functional communication is an area we need to focus on – our teams make a huge impact and they should be able to clearly see it. Thank you again for sharing your thoughts. – Filip Popovic, ZoomInfo CTO
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Glassdoor has 2,263 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.