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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      72% would recommend to a friend

      (2,199 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jun 30, 2025

      A Fast-Paced, High-Performance Culture That Delivers

      Vp of account management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at ZoomInfo is unlike any other experience I've had in my career. As VP of Account Management, I’ve had the privilege of being part of a culture that thrives on ambition, speed, and collaboration. This is a place where high standards are met with high support and where your effort truly makes an impact. Growth. Pace. Hustle. Culture. ZoomInfo doesn’t just have it all.. WE ARE IT ALL. From day one, you're surrounded by smart, driven people who want to win together. Leadership is transparent, accessible & always willing to make you better in your role. If you’re the kind of person who wants to be challenged, grow fast, and have fun doing it, there’s no better place to be.

      Cons

      Fast pace isn’t for everyone: The bar is high and things move quickly. If you’re not comfortable with constant change or accountability, this might feel intense. High expectations: Performance matters here. That means you'll be challenged regularly, which is great for growth but can be demanding. We promote & encourage a good work-life balance: During key periods (like end of quarter), things ramp up. Hustle is real.. but so are the rewards.

      avatar
      ZoomInfo Response
      11mo
      You captured our culture perfectly: high standards, high support, and a team that’s all in. We thrive on speed, collaboration, and a shared drive to win -- and it’s leaders like you who help make that possible. We know this pace isn’t for everyone, but for those who want to grow fast, evolve, and be part of something bigger, there’s no better place to be. Appreciate your call to keep the comms strong and the culture thriving. We’re on it. --James Roth, CRO
      3.0
      Jun 10, 2025

      Too many changes

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product. Great vision Competitive compensation Tech stack is best

      Cons

      Too many changes Very poor at change management. Hired good people, pivots, fires them within 2 years Lost small and mid market enterprise.market is sustaining on renewals with little or no new business additions. Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result. Company survives from quarter to quarter like any recent IPO. So does your job. You come to work one day and find your boss replaced. Which means you have to start all over again and at some point you begin to wonder what did you even do. I have heard this very often that people are told that if you don't like it leave. This is where the poor change management reflects. Exit meetings I am told are brutal, short and no clear explanation given.for termination. We all wait for the quarter end to see if we will come to work the next day.

      avatar
      ZoomInfo Response
      11mo
      Thanks for sharing your perspective. We’re glad to hear you value the product, the vision, the compensation, and the strength of our tech stack. Those are key areas we invest in to stay competitive and deliver for our teammates and customers. At the same time, we recognize your concerns around change and how it's been managed. We’ve made intentional shifts to focus resources where they’ll drive the most impact. That means evolving our org structure and team focus to stay ahead in a fast-moving market. It's not change for the sake of change. But how we lead through that matters, and it’s clear we have work to do in making transitions more transparent. We invite you to share those specific concerns with your leader or HR business partner so it can be a two-way dialogue. We expect a lot from our people because we know the opportunity here is big. That’s not for everyone, and we understand that. But for those who thrive in a high-performance, take-charge environment, ZoomInfo continues to be a place where careers accelerate. Thanks for weighing in on your experience. We’re committed to getting better at how we support that journey, especially during times of change. - Chad Herring, Chief Human Resources Officer
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      ReviewsZoomInfo reviews

      Glassdoor has 2,247 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.