ZoomInfo reviews

3.8

72% would recommend to a friend

(467 total reviews)
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Henry Schuck

76% approve of CEO

62% positive business outlook

Reviews by job title

467 reviews

Reviews about "Compensation"

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1.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

the comradery across the SDR floor, lots of bright, young people

Cons

Where to begin. Henry Schuck does not seem to value his employees at all. On Thanksgiving, he sent out a company wide email and never once expressed his gratitude for us. From day 1 the message to new reps is: "we expect you to hit your number, we EXPECT you to hit your goals". The communication is very poor from leadership to SDRs, there is conflicting information being spread all the time. No one is on the same page. The micromanagement is extreme, if you are slacking on your calls for one hour you'll be bombarded by your manager to know why. The start-up behavior creates a horrible sales culture here. In fact, one of the managers scolded one of the SDRs for smiling on camera during a meeting. Compensation is borderline poverty level in this economy. For a billion dollar company, this culture is unacceptable.

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ZoomInfo Response
2y
Thank you for stopping to leave a review as we always appreciate feedback. We did want to call out a couple of things. First, Henry did not send out a company-wide email on Thanksgiving. Earlier that week, he did send out an email that highlighted our weekly wins and difference makers while giving kudos for people's exceptional work. Henry knows that our greatest asset is our talented team and it's what differentiates us from our competitors. Regarding your goals, yes, you're right! The expectation for ALL of our employees is that we hit our goals. In 2023, we implemented some changes to how we track goals to make them clear and measurable. Our company and personal goals are rooted in our commitment to enhance and streamline our operational processes and promote a healthier work-life balance for our employees while focusing on excellent customer care. Regarding compensation, we pride ourselves in paying above-market for our roles and for those that hit their goals and targets, considerable incentive pay. Last week, Henry announced our company's commitment to equitable pay by signing the California Equal Pay Pledge. We are committed to conducting an annual company-wide gender pay analysis, reviewing hiring and promotion processes and procedures to reduce unconscious bias and structural barriers, and promoting best practices that will close the pay gap to ensure fundamental equity for all workers. Should you have any additional concerns or ideas for improvement, please reach out to your Human Resources Business Partner confidentially. We value your feedback and input and thank you for all you do to keep our business thriving!
5.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The sales team is talented, exuberant, smart, and growing. The most comprehensive onboarding I've ever gone through. I was connected to an onboarding "champion" and they've been absolutely amazing. I feel really optimistic about ZoomInfo's future. Office snacks and coffee don't miss.

Cons

There's a overwhelming tech-stack, most of which I do feel like could be consolidated. I feel like the compensation is slightly lower compared to other high-growth software companies,

4.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

- great product - if upmarket, lots of large deals to be done - commission structure is very lucrative - depending on segment, leadership is very strong - taking feedback from their own flaws and slowly implementing changes to improve - very fast paced and you'll learn a ton - never get bored - lots of opportunity to move within the company - good benefits

Cons

- work/life balance is lower than other companies - the sales culture is definitely more toxic than other places, but they're working to try and change that - not enough diversity in leadership roles

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