ZoomInfo reviews

3.8

72% would recommend to a friend

(472 total reviews)
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Henry Schuck

76% approve of CEO

62% positive business outlook

Reviews by job title

472 reviews

Reviews about "Compensation"

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1.0
Dec 22, 2023

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

Decent pay and unlimited PTO

Cons

Sometimes you don’t get commission checks and frequent management change.

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ZoomInfo Response
2y
Thanks for leaving us a review. We are disappointed that you are unhappy here at ZI as an Account Executive and want to ensure you can thrive while you are with us. We have and will continue to evaluate our headcount needs against the needs of the business, with a focus on our highest priority areas. As part of that evaluation, we need to ensure we are also making our functions more scalable so that we can continue to provide a delightful customer experience with a lean, efficient team. As you know, people are always willing to help you adjust to change ensuring collaborative success and driving toward the common goal. Should you have issues with your commission checks or need, please reach out confidentially to your Human Resources Business Partner.
4.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Best training for newer reps to the industry and sales process as a whole. Some good managers that will excel your career and there's some others. If you are comfortable repeating a process day in and day out against your peers, you will go far. lots of autonomy to get demos in any way you can and all the tools to help. Cool place in office and very talented workers here.

Cons

Pay could be better, but the commission pay is very fair. The company needs to figure out from top management a direction that lower level employees can understand consistently. constant change in what is required to hit your number for the month can waste a week of sequences and searching new leads because the goals are always changing, But that's the price of leading in tech. You need to give a bigger net for your reps to catch up, otherwise you loose good talent to unnecessary changes.

1.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

the comradery across the SDR floor, lots of bright, young people

Cons

Where to begin. Henry Schuck does not seem to value his employees at all. On Thanksgiving, he sent out a company wide email and never once expressed his gratitude for us. From day 1 the message to new reps is: "we expect you to hit your number, we EXPECT you to hit your goals". The communication is very poor from leadership to SDRs, there is conflicting information being spread all the time. No one is on the same page. The micromanagement is extreme, if you are slacking on your calls for one hour you'll be bombarded by your manager to know why. The start-up behavior creates a horrible sales culture here. In fact, one of the managers scolded one of the SDRs for smiling on camera during a meeting. Compensation is borderline poverty level in this economy. For a billion dollar company, this culture is unacceptable.

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ZoomInfo Response
2y
Thank you for stopping to leave a review as we always appreciate feedback. We did want to call out a couple of things. First, Henry did not send out a company-wide email on Thanksgiving. Earlier that week, he did send out an email that highlighted our weekly wins and difference makers while giving kudos for people's exceptional work. Henry knows that our greatest asset is our talented team and it's what differentiates us from our competitors. Regarding your goals, yes, you're right! The expectation for ALL of our employees is that we hit our goals. In 2023, we implemented some changes to how we track goals to make them clear and measurable. Our company and personal goals are rooted in our commitment to enhance and streamline our operational processes and promote a healthier work-life balance for our employees while focusing on excellent customer care. Regarding compensation, we pride ourselves in paying above-market for our roles and for those that hit their goals and targets, considerable incentive pay. Last week, Henry announced our company's commitment to equitable pay by signing the California Equal Pay Pledge. We are committed to conducting an annual company-wide gender pay analysis, reviewing hiring and promotion processes and procedures to reduce unconscious bias and structural barriers, and promoting best practices that will close the pay gap to ensure fundamental equity for all workers. Should you have any additional concerns or ideas for improvement, please reach out to your Human Resources Business Partner confidentially. We value your feedback and input and thank you for all you do to keep our business thriving!
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