Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,231 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 74% of employees would recommend working at ZoomInfo to a friend and 67% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

74% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (166) , Account Manager (122) , Software Engineer (54) , Customer Success Manager (46) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 226 reviews)); "Culture is great and they promote from within." ((in 165 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 112 reviews)); "Good pay and my life changed a lot after joining here." ((in 94 reviews)); "Great benefits and truly talented teammates." ((in 89 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "Layoffs are constant, stock is tumbling, market is much more competitive in the space." ((in 36 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 13 reviews)); "Cutthroat, Disingenuous Management, Long Hours, Poor Work Life Balance, Favoritism" ((in 12 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What ZoomInfo locations have received the highest employee ratings?

San Francisco , Atlanta , Washington , Conshohocken , New York , Portland , Vancouver , Bethesda , Waltham , Philadelphia

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ZoomInfo

ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)

Henry Schuck

79% approve of CEO

67% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 20, 2022

Incredible place - great opportunity

Manager, sales development

Recommend

CEO approval

Business Outlook

Pros

- Currently helping set-up the EMEA side of our Sales Development function - a seriously good opportunity to help expand a post IPO SAAS firm into Europe. - Fantastic support from leadership - Internal promotions - I am one of the only external hires in the SDR leadership team. - Growing rapidly with new offices - Well paid!!

Cons

- Sales process differs from previous roles which can at times lead to 'over-selling' to prospects. - No assigned accounts as an SDR which means everyone is battling for the best leads - this creates a healthy competiveness but can also see some SDR's miss out when they do a lot of the ground work.

5.0

Apr 19, 2022

Love this company

Sdr- outbound

Recommend

CEO approval

Business Outlook

Pros

As a sales guy for many years prior to working here it’s the first company I can get fully behind the product and be passionate about which is so important to me as a sales person. Salary is great and better than what’s out there. People are awesome. What more can I ask for

Cons

Can not think of any

3.0

Apr 13, 2022

good plac

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

kind, well taken care of

Cons

not many benefits or days off

Viewing 2158 - 2160 of 2,183 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Customer Solutions Analyst II

Principal Software Engineer

Customer Solutions Analyst II

Senior Software Engineer