Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,275 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (221) , Account Executive (168) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 174 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 96 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 92 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 78 reviews)); "No work/life balance" ((in 76 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 42 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 14 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 12 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(469 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

469 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Mar 17, 2026

Used to be good....

Account manager

Recommend

CEO approval

Business Outlook

Pros

I would say it's not the worst when it comes to consistency half over half with renewals for the most part,

Cons

- Abysmal commissions - Upward mobility has completely dried up unless you're a favorite - The type of sales company that will stretch to find any other means to get you to go the extra mile outside of relatively decent additional earning spiffs. - No additional monthly/ quarterly, yearly, etc, bonuses for going above and beyond if you do. You make base and commission and for the most part, that's it for the majority of the entire year.

ZoomInfo Response

3mo

Thank you for sharing your feedback. We know compensation, growth opportunities, and recognition have a major impact on the employee experience, and we appreciate you taking the time to share your perspective. We're committed to offering market competitive compensation packages designed to reward performance and drive results. We believe our investment in our sales organization reflects that commitment. – Stephen Antuna, ZoomInfo SVP of Account Management

1.0

Mar 13, 2026

Dont do it

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

They are flexible with WFH days

Cons

Pay was below average Culture was AWFUL, id be over my quota and always being nagged about my number and they always want you dialing 24/7 if you arent working overtime your gonna be behind they dont promote within Most of these reviews are all fake they make employees post them to look not like a sweatshop (look at the dates posted) look somewhere else, i highly dont reccomend

5.0

Mar 4, 2026

One of the best decisions I've made

Product manager

Recommend

CEO approval

Business Outlook

Pros

1. Teams are incredibly motivated (EVERY SINGLE PERSON) 2. Some of the smartest people I've worked with in my career (clearly word class problem solvers) 3. You can bring your idea to life. No bureaucracy no BS. Good idea? You will be supported in making it happen. 4. Customers wants us to win in the market naturally. They see how hard people work and personally want our products to win (never seen this type of relationship outside). True partners instead of a paying stakeholder. 5. Flexible with WFH requests. As much as there are requirements to come into the office, if you can't, no one will object. As long as you deliver value to the business and customers.

Cons

If you are not someone with Founders mindset, this place might burn you down. Highly competitive market, highly motivating culture, you can't stop/slow even if you tried.

ZoomInfo Response

4mo

Thank you for sharing such a detailed perspective, and for the impact you have made over the past several years. We are glad the ownership, speed, and low-bureaucracy environment have helped you bring ideas to life and deliver real value for customers. We also appreciate the honest callout that due to our exacting standards of excellence, ZoomInfo's pace is not for everyone. We are focused on setting clear priorities, supporting high performance, and ensuring teams can sustain momentum over the long term. – Victor Oliveros, ZoomInfo VP of Product Management

Viewing 22 - 24 of 469 Reviews

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