Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,271 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (221) , Account Executive (168) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 174 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 96 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 92 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 78 reviews)); "No work/life balance" ((in 76 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 42 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 14 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 12 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(469 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

469 reviews

Reviews about "Compensation"

Return to all reviews

5.0

May 22, 2023

N/A

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good promotions, good leadership, etc

Cons

First year pay, compensation benefits

2.0

May 16, 2023

Prepare to Sweat

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Amazing product, very marketable and beneficial to prospects. Constantly evolving to be further desirable. Training for Sales Development is good, although they start you solely on inbound which is known to be a grind. Good place to cut your teeth selling. Good chance to make $100k or more if you find your stride. People are extroverted and friendly, made many lifelong friends here. Good place to get promoted if you're excelling.

Cons

Using PTO is not incentivized, aggressive sales practices are used that are quite aggravating to prospects so if you have a strong sense of empathy you will be uncomfortable calling random people 2 times a day. You can (and will) be tracked on precise metrics to see why you're underperforming. Lots of managerial favoritism and turning blind eyes to people who manipulate system to make money. Performance Improvement Plans are given out after 2-3 months of missed quota so be prepared to sit in hot seat. Very high stress level and constant leadership shifting. You could go a month or more without knowing what your commission structure is and get paid out retrospectively. Fast direction changes prevent any establishment of roots. It's chaotic and stressful here, you will work many hours of OT, and they expect a 50% burnout rate.

ZoomInfo Response

3y

Thank you for leaving a detailed response on your experience with ZoomInfo. We are happy to hear that you benefited from the training we put in place to set you up for success from the start. We pride ourselves on being a nimble organization that can respond faster than anyone else to customer and market needs. This requires being ready to re-focus quickly to move fast, which can feel intense at times. Also, we have a clear code of business ethics that every employee signs before they start work. Any perceived unethical business practices should immediately be reported to HR or anonymously on our whistleblower hotline. As we drive increased efficiency across our business, we are improving by 1% every day and we’re committed to doing better. Thank you again for taking a moment to share this feedback – it’s very valuable to us.

3.0

May 8, 2023

Solid entry level role

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

-good money - hybrid work - lots of tools

Cons

- have to work a lot of overtime to be successfull

Viewing 256 - 258 of 469 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Sales Development Representative, New Business Enterprise

Senior Software Engineer

Senior Customer Lifecycle Strategy Manager

Sales Development Representative, New Business Mid-Market

ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

N/A

Prepare to Sweat

Solid entry level role

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