- Lack of recognition: Months back, the company took away the recognition program where a list was printed showing those in the company that made their month, which they tracked by your sales per hour. You received a certificate if you hit the company standard sales per hour. When they sacked that, power was given to the district managers to come up with a recognition program of their own. We were told we would recieve bare escentuals branded items, such as pens, mugs, totes, ect. in addition to other things. have. not. seen. it. at. all. What we have gotten are berating e-mails and calls from my district manager running off numbers that make no sense in the scheme of things. numbers. numbers. numbers...that's all you're good for at this company.
- Expectations for the compensation given: I'm a great seller. I've made my sometimes realistic goals month after month. I "stepped up" when my store went through a mass exodus of seasoned employees (should've been my cue there). What I recieved? A mild "thank you for your hard work and dedication." from my district manager. How about thanks in another way...a raise maybe?! or a cash bonus? I'm underpaid for my position anyway (which I didn't know until I started doing my research). Something has to give! I know district managers make bonus when their region makes a said plan, but why doesn't that trickle down to the employees that have to deal with rude, entitiled, abusive customers first hand? We're not asking for a lot! How do you think it makes us feel when we're being told to work harder for nothing, when our competitors make a livable base and commision doing the same thing? What's our motivation?
- Lack of work/life balance: Even though as a Keyholder I'm considered "management" (don't get me started on this one...) My position is still part time in the company. I understand scheduling to the needs of the business, however I don't want to be scheduled more than 32 hours a week. I get so much nonsense from upper management when trying to take time off. If you're going to be scheduling me for 35+ hours a week, then I want a raise and full time benefits. If not, don't ride my behind about it. This is not my career. I'm not looking to grow with this company. This is my in transition job until i get my "big kid" job. Nothing more.
