- Pay disparity--BAs, Keyholders and Assistant manager don't have much of a pay difference between them
- Getting called in on my days off, expected to stay late if someone decides not to come in
- made to feel guilty if I didn't want to cover or switch someone's shifts
- very catty at some times
- manager sits in back all the time
- some really rude, pretentious customers
- holiday blackout days, very difficult to get holiday time with family
- extended holiday hours
- younger, college-aged employees don't care about their job
- company communication down to retail level is poor--short notice given for visual changes, company meetings are inconvenient and unorganized (this is not true for all stores, some managers are very good at this), constant communication changes
- Company has lost sight of it's vision since moving to NYC
- forced to do makeup on people that don't pay for anything
- inconsistent sales message: told store numbers matter than individual sales, but then reprimanded for not making goals.
- hard to move up