Does commercetools pay their employees well?

According to anonymously submitted Glassdoor reviews, commercetools employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at commercetools. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at commercetools?

30% of commercetools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated commercetools 3.0 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at commercetools?

Software Engineer (12) , Account Executive (5) , Marketing (5) , Product Manager (5) , Talent Acquisition Manager (5) , Senior Software Engineer (4) , Front End Developer (3) , Frontend Developer (3) , Sales (3) , Werkstudent (3) , BDR (2) , Backend Engineer (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Compliance Manager (2)

What are the pros of working at commercetools according to real employee reviews?

"Great people to work with" ((in 33 reviews)); "International environment with nice colleagues" ((in 20 reviews)); "The atmosphere and company’s culture are great." ((in 18 reviews)); "Good work life balance" ((in 11 reviews)); "Good Benefits" ((in 7 reviews))

What are the cons of working at commercetools according to real employee reviews?

"The layoffs will most likely continue unless major changes are made at c" ((in 14 reviews)); "C Level and leadership who do not care about their teams inc." ((in 13 reviews)); "Gradually since the new CEO started in the summer of 2024, the company is progressively moving it's operations over to the US." ((in 6 reviews)); "Chaotic work environment, lack of organisation, no room for growth, horrendous compensation, arrogant management in nearly every department, high turnover rates, secret layoffs, very toxic." ((in 6 reviews)); "Many strong performers have left in the past year due to frustration with leadership and lack of growth opportunities." ((in 5 reviews))

What are employees saying about commercetools layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about commercetools layoffs and their outlook for job security at commercetools in 2026.

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commercetools

commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)

Doug McNary

14% approve of CEO

25% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.5

Career opportunities

2.4

Culture & values

2.3

Senior management

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

2.0

Nov 6, 2025

Was hot then bust

Sales executive

Recommend

CEO approval

Business Outlook

Pros

API first sounded like it was the future. Lol, it wasnt

Cons

Weak leadership and lack of focus

commercetools Response

7mo

Thank you for sharing your feedback. We’re sorry to hear that your experience at commercetools didn’t meet your expectations. Over the past year, we’ve made several changes to strengthen our leadership, sharpen our focus, and support our people with clearer priorities and better communication. We still believe deeply in what we’re building and the value it brings to our customers and teams. commercetools is continuing to grow and evolve, and feedback like yours helps us do better. We appreciate you taking the time to share your perspective and wish you all the best in your next role.

3.0

Nov 2, 2025

AI Driven

Full stack developer

Recommend

CEO approval

Business Outlook

Pros

Very experienced developers willing to drive initiatives.

Cons

Business lately is very c-level driven regardless of bottlenecks or even feedback on a better approach

commercetools Response

7mo

Thank you for taking the time to share your feedback. We’re glad to hear your appreciation for our talented and experienced engineering team. Their creativity and collaboration are what keep our products strong and our innovation moving forward. We also hear your perspective on decision-making and leadership. We’re committed to keeping communication open and making sure feedback from all levels of the organization is valued. Please don’t hesitate to reach out to your manager or People Business Partner to share any ideas on how we can continue to improve. Thank you for being part of commercetools and for helping us grow.

1.0

Oct 26, 2025

Run as fast as you can

Product manager

Recommend

CEO approval

Business Outlook

Pros

Free health insurance and remote work

Cons

Cons: – Recent culture shift that seems to reward internal politics rather than collaboration – Many talented colleagues have left or moved to competitors (e.g., Shopify) – Ongoing silent or public layoffs have affected morale

commercetools Response

7mo

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience didn’t reflect the collaborative culture that many of us value at commercetools. Change can be challenging, and we know that transitions - especially those involving team structure or business focus - can impact morale. We’re actively working to strengthen our culture of trust, transparency, and collaboration while supporting teams through this next phase of growth. We appreciate the contributions you made during your time here and wish you all the best in your next chapter.

Viewing 31 - 33 of 207 Reviews

Jobs at commercetools

Senior Technical Product Marketing Manager