commercetools reviews

This place feels soulless. The newest exec bench doesn’t speak commerce because they haven’t lived it, so strategy staggers from buzzword to buzzword while the real experts are told to sit in the corner. The “differentiator” is still an origin story from 2013. Day to day, the business is run like a generic software vendor, not an ecommerce player so the product and priorities miss what the market actually needs. We’ve burned years on the wrong bets: money gone, momentum gone, competitors landing clean shots. Inside, ego feeds on analyst applause, but customers aren’t scoring it that way. Look up and the playbook for the company is obvious. Power’s concentrated in two people without real ecommerce rounds under their belt and it shows.

Unfortunately, what initially seemed like a very promising opportunity soon turned out to be a waste of potential. And that's a pity. Among the things I noticed during my time at commercetools were: - A non political company becoming more and more a political organisation full of yes men (not that this is typical only of this company, but it's sad to see how things can take the wrong path) - Despite the presence of many brilliant minds, a lot of incompetent people at all levels (perhaps due to a certain degree of approximation in hiring) - Lack of strategy at the company level. Strategy is neither a sum of goals, nor a generic mission, nor even the sum of bottom-up strategies. This was reflected in the various departments (for example, in marketing, where siloed work reigned and there was a total lack of strategy from the top) - Micromanagement from C-levels, especially in marketing -An obsequious attitude toward a board whose main task seemed to be constantly requesting changes to the homepage or some pages on the website and if that's what the board does, good luck - Misalignment between C-levels - Despite the People department's continuous efforts to share corporate values and culture, there was often a toxic environment where finger-pointing was fairly common practice - Catastrophic internal communication: people were being laid off without anyone knowing anything about it or without even a few lines to acknowledge the good work they had done. That's so sad. Also, for the series, “Things not to say during an important announcement to all employees”, when it was announced that anyone living within 60km of an office would have to return to the office three times a week (nothing to say against that, as it's a business decision that is following the tech companies trend, but anyway something quite significant, especially for those who had chosen the company precisely because of the possibility of working completely remotely and thus managing their family life more easily), to sugarcoat the pill, we were told how nice it would have been to be with our colleagues in the office to have fun and eat pizza together (yes, they said that) or how we could have managed our time differently during commuting, such as booking doctor's appointments (oh, yes, they really said that). This shows the degree of incompetence, poor preparation and perhaps confusing an audience of brilliant professionals with kindergarteners or bored teenagers