commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)
avatar

Doug McNary

14% approve of CEO

25% positive business outlook

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews
5.0
Apr 23, 2026

Where High-Caliber Talent Meets Genuine Work-Life Balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been with commercetools for over 5 years now. Compared to my previous experience at much larger companies, the culture here is positive and supportive. The biggest standout for me is the work-life balance and the opportunity to work with an amazing set of people. As a working parent, I’m able to contribute effectively without the burnout or toxic work culture I experienced at previous thousands-strong firms. The benefits package is also quite competitive for the US market. It’s been a positive tenure working with a talented global team that respects one another in the workplace.

Cons

The path for upward mobility can sometimes feel less defined. While there is plenty of room for talented people to make an impact, structured internal growth and promotion trajectories can be limited as the organization matures. However, I see that the management is now working to improve this.

4.0
May 27, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great team to work with, and a great product!

Cons

At the time, they were having a hard time finding a way to compete with the monolithic solutions, even with their acquisition of Front End. They've recently partnered with Optimizely though, and I think that may help them tell a larger story. This company is leading the MACH alliance, but that has had a negative name in the industry recently due to the gate keeping, and the fad sort of dying out. That being said, it's a solid product with a great future, if they can find their footing again.

avatar
commercetools Response
1y
Thank you for the kind words! We’re glad to hear you had a positive experience with the team and believe in the strength of our product. We appreciate you taking the time to share both the highs and areas for improvement. A quick note on one point: contrary to the perception that we’re struggling to compete with monolithic solutions, the majority of our customer growth actually comes from businesses moving away from those very systems, including homegrown architectures. Since acquiring Frontastic in 2021, our ARR has more than doubled. And, we’ve continued to evolve our offering in line with what modern enterprises need: technology that allows them to adapt, respond, and innovate — not just today, but for the long term. The MACH Alliance has played a role in pushing that vision forward across the industry, but for us, it’s never been about the buzzwords. It’s about building a product that helps real businesses solve real problems. We also appreciate your note on management. Mentorship, empathy, and inclusion matter deeply to us, and we’ll take this feedback to heart as we continue investing in how we support and grow our people. Thanks again for your feedback and for your time at commercetools!
Viewing 46 - 48 of 207 Reviews

Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.