commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)
avatar

Doug McNary

14% approve of CEO

24% positive business outlook

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews
4.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

open hierarchy, start up like atmosphere

Cons

Upheaval of departments/ letting go of employees/ work processes not in place

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commercetools Response
1y
Thank you for your review and for including us in your professional growth journey as a working student! We always greatly appreciate the contributions of our working students and value your feedback as well. While we are proud of our open hierarchy and startup-like atmosphere that allows for stronger connections across teams and more open dialogue, we recognize the challenges that come with growing, maturing and scaling our processes for a global team. We are actively working on improving and stabilizing these processes to better support all our commercetoolers. Thank you again for sharing your experience.
4.0
Jul 4, 2024
Recommend
CEO approval
Business Outlook

Pros

- partially 100% remote, - huge range of benefits & perks, - flexible working hours which allows to really have a work-life balance, - good compensation package,

Cons

- recognition of achievements is highly depending on the direct supervisor, - extrem focus on cold numbers due to investor expectations, - growth targets ambitious, but maybe too ambitious which puts the headcount under really high pressure

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commercetools Response
1y
Thank you for your thoughtful review! We’re glad to hear that you appreciate the flexibility, benefits, and work-life balance we strive to provide. Many of these enhancements came directly from employee feedback, which is why our surveys are so important (and frequent!). It’s essential for us that our benefits and perks reflect what our commercetoolers want. We understand your concerns about recognition and the pressure from our growth targets. We aim to balance these ambitious goals with our commitment to our employees. If you have specific feedback on improving recognition or how we communicate these updates, please share through our anonymous internal feedback channels. Our bi-weekly surveys are designed to gather direct feedback so we can enhance the employee experience. The more we know, the more we can address concerns effectively. We also strive to maintain transparency in our financial information to keep everyone informed and aligned with our goals. Thank you again for sharing your thoughts. Please know we are committed to supporting our team throughout every phase of our growth!
4.0
Jun 30, 2024

Good place to work

Recommend
CEO approval
Business Outlook

Pros

company is great place and environment

Cons

there is no transparency in salaries

Viewing 139 - 141 of 207 Reviews

Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.