eBay reviews

3.9

74% would recommend to a friend

(5,667 total reviews)
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Jamie Iannone

80% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Sep 16, 2008

ebay - not what it used to be!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ebay still has some cache on your resume. If you have been there for a while then there have also been a lot of really smart people that you had a chance to work with that have now gone on to interesting companies. I am constantly hearing about new job opportunities and networking opportunities from former ebay colleagues. Ebay is also centrally located in Campbell where there are not that many other companies. It makes for a very easy commute from the mid-penninsula. Finally, there is always a lot going on at ebay, (although not all productive work). If you are someone who loves to be busy and loves the excitement of the unknown, ebay would be a great place for you!

Cons

Working at ebay is definitely a grind. The company has some really smart people but many of them are more concerned with their own career trajectory and being right, than doing right for the company. There is not a lot of accountability for decisions that are made and as a result, people tend to make rash and dumb decisions on a continual basis. Additionally, the management team has been thinned of the people who push back and have an opinion so you tend to get a lot of people who are just collecting their paychecks rather than making a difference or adding value.

1.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

eBay offers good pay and benefits, as well as a focus on work-life balance. The south campus is located in a nice area of San Jose and Campbell, with a good selection of local businesses nearby (good for all the lunches you'll be eating off-campus).

Cons

eBay provides a dysfunctional, passive-aggressive work environment, where people are very uncomfortable giving and getting feedback. Many employees are not very good at their jobs but they don't seem to care about improving themselves, and they aren't given the information that would help them do so. They come to work to progress their own careers by doing visible internal projects, rather than focusing on real customer-facing projects. And they are rewarded for this! There's a general lack of knowledge and curiosity about new and developing technologies, and most of the company seems to be stuck on doing things the old way. If it worked so well before, so why change? And these are the people responsible for creating and improving new products for customers. They don't know about technology and don't seem to care. New employees are often treated as completely inexperienced, even if they've worked in the industry for years. If you don't have any eBay work experience, you apparently don't know what's going on in the world. The focus on work-life balance is a plus, but it's also a minus. There is actually too much focus on preserving one's non-work life, to the extent that work is not really made rewarding and meaningful. Many people responsible for making decisions on the lower-levels of things seem to be rather indecisive, especially in the middle of major changes going on. Decisions are made and reversed so often, that the original intent of them is lost entirely. Long-term goals are rare or completely non-existent, because apparently it's only important to worry about the next few months. Internal processes are heavy and bloated, and there are so many steps to go through and varying tools to use, that a lot of time is wasted on administrative details. Larger companies are not known for being quick to react, but this is ridiculous.

Viewing 94 - 96 of 5,667 Reviews

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