eGain reviews

2.7

26% would recommend to a friend

(531 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 531 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

531 reviews
1.0
Dec 30, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

Some good people and competitive technology

Cons

Horrible management, nothing gets done without approval of CEO or CFO. Commissions not paid on time and are usually inaccurate Compensation poor compared to industry standards Nepotism Communication by management is always unclear, always changing and panicky

1.0
Dec 9, 2015

Run fast !!

Recommend
CEO approval
Business Outlook

Pros

1) Free Coffee 2) Happy hours on Friday 3) Wok from home

Cons

1) Low Pay 2) Disconnected teams 3) Lack of vision 4) high turnout

3.0
Nov 26, 2015

Not a great experience..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Good work-life balance, flexible timings. 2. Easy to move to the next level if you are best buddies with your manager.

Cons

1. Pay is unbelievably less and ridiculous. 2. Little or no process followed. 3. Lot of politics. 4. Poor management. 5. No performance improvement/appraisals.

Viewing 28 - 30 of 531 Reviews

Glassdoor has 546 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.