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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      533 reviews
      1.0
      Mar 29, 2026

      Okayish for short term

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is credited on time, and the annual leave policy is decent. Since this is a small company, you can quickly get to know everyone, which makes it a friendly environment.

      Cons

      The biggest drawback is internal politics. Bootlicking is common and often valued over talent. Moreover, the job description is in complete contrast to the actual role. Working here long term would leave you unwanted in the job market unless you develop additional skills independently. The owner interferes in everything, even matters at the junior level. I almost forgot to say, guys your credit would be given to someone who is good at bootlicking.

      4.0
      Nov 12, 2025

      Good place to work

      Product engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, and learning

      Cons

      Pay is not very good.

      Viewing 325 - 327 of 533 Reviews
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      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.