eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
2.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Less pressure, easy work, leaves are granted easily

Cons

1. No room for development. Same work over and over. 2. There are posters all over the office telling people to communicate! A big no in the HR world 3. Basic don'ts are not followed (observation, never happened to me): Giving life advice, false expectations about growth opportunities, 4. The company does not take hiring serously and then poot managers regret later. Especially in QA. 5. Some team members are asked to over acheive but not compensated fairly. Hence the rate of employees leaving and hiring new employees is high.

5.0
Jul 17, 2019

Best place to work

Recommend
CEO approval
Business Outlook

Pros

1) Worklife balance is good 2) No micromanagement 3) Great learning opportunities 4) Management is very approachable 5) Great onsite opportunities.

Cons

I have not come across any cons so far.

Viewing 328 - 330 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.