eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
4.0
Jan 9, 2018

Good company to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Work culture 2. Work life balance 3. Talented cooperative people

Cons

1. Appraisal dont happen on time 2. Lack of latest technologies

3.0
Dec 27, 2017

Ok company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product and feature set

Cons

Confusing strategy and go to market

3.0
Dec 26, 2017

eGain

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really good people doing great things. Product is best in their space. Great relationships with partners.

Cons

Decisions are many times made in silos.

Viewing 355 - 357 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.