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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      533 reviews
      5.0
      Aug 15, 2017

      Very good place to Learn and grow.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good product, Ample growth opportunity for performers.

      Cons

      You just don't want to leave this place.

      4.0
      Jun 28, 2017

      Good Company!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working with eGain since more than a year.Its a good learning experienceand extremely supportive peers.

      Cons

      i have not seen any..

      1.0
      Jun 3, 2017

      Impossible

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product, Great global 500 clients

      Cons

      CEO doesn't trust anyone and wants to micromanage everything. Constantly changes his mind, doesn't communicate. Has surrounded himself with "yes men" who don't dare challenge a bad idea. Berates the employees if they disagree with him or share bad news. Result: they lie to him to make him happy, and things continue to get worse. Nepotism is rampant. Spouses, in-laws, cousins and college friends all work together, they come in at 11 am and leave at 4:30 pm. Most with VP titles. Nothing can be escalated because it will go back to the same people. CEO wont speak to people "beneath" him in rank, so everything gets filtered before it reaches his ears.

      Viewing 370 - 372 of 533 Reviews
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      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.