eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
3.0
Apr 13, 2017

sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good products and well positioned

Cons

no marketing and no lead flow

1.0
Mar 15, 2017

Avoid...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent people in the team...

Cons

...but swimming hard against the tide of despair

4.0
Mar 10, 2017

Good company for fresher

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Flexible time hours -Work life balance

Cons

-Very little growth and development -No new things are learnt. People are doing almost same things since 5-6 years. -Management hardly cares for the employee's growth.

Viewing 382 - 384 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.