Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at eGain?

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 55 reviews)); "Good work / life balance" ((in 31 reviews)); "good work environment and people" ((in 19 reviews)); "Great teams to work with across the board" ((in 15 reviews)); "Some very good managers." ((in 13 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 19 reviews)); "Nepotism is also a plague here." ((in 15 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 10 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 9 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

Skip to content Skip to footer

Notifications

eGain

eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews

3.0

Jan 3, 2017

Software Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Company to work for.

Cons

Slow growth as Employee growth depends directly on sales and growth of company

1.0

Dec 30, 2016

Sales

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Some good people and competitive technology

Cons

Horrible management, nothing gets done without approval of CEO or CFO. Commissions not paid on time and are usually inaccurate Compensation poor compared to industry standards Nepotism Communication by management is always unclear, always changing and panicky

2.0

Dec 23, 2016

company review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Company if you want to start your career as a technical support engineer.

Cons

No proper management,hectic schedule ,you have to work sometimes 14 to 15 hours.who the hell work till 16 hours.....

Viewing 388 - 390 of 533 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits

Jobs at eGain

Software Engineer, II

Go-to-Market Leader, Insurance Vertical

Analyst I, Solution Success

AI Knowledge Product Architect

eGain reviews FAQs

Related searches: eGain jobs | eGain salaries | eGain benefits | eGain interviews

Reviews eGain reviews

eGain

eGain reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Software Engineer

Sales

company review

Top companies for "Compensation and Benefits" near you

Jobs at eGain

eGain reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

eGain reviews FAQs

Jobs at eGain