eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
5.0
Apr 28, 2025

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great career growth and training support

Cons

You may have a very heave workload

3.0
Apr 18, 2025

Feedback

Recommend
CEO approval
Business Outlook

Pros

Lots of work you will learn quite a lot in initial days only

Cons

No Work life balance, Micromanagement , Unrealistic Deadlines Chaos

Viewing 40 - 42 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.