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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (532 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      532 reviews
      3.0
      Apr 17, 2025

      Stagnant

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      can be a laid back culture

      Cons

      stagnant with little room to grow

      1.0
      Apr 16, 2025

      One of most complex company to work at

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The workers are the best part since they are the only thing you would enjoy there

      Cons

      Upper Management does not care for your wellbeing. People can be sick and still want people to come in. Some people are forced to come in daily while others gets to lazy around at home even if they live close by.

      1.0
      Apr 11, 2025

      It's not Sinking, It Sunk.

      Product usability
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Managers Supportive Team Dedicated Employees

      Cons

      SunnyVale, Tampa, News Bury. Pune. Long ago, the four offices lived together in harmony. Then everything changed when the Upper Management attacked. Only true leaders- master of good leadership could stop them, but when eGain needed them most- they vanished(were fired).

      Viewing 43 - 45 of 532 Reviews
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      ReviewseGain reviews

      Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.