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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (532 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      532 reviews
      1.0
      Apr 9, 2015

      Massive culteral disconnect

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great solutions, customers very happy with both the product and support behind it.

      Cons

      Employees are treated poorly. Turnover is severely high. Senior leadership does not engage with nor understand individual contributors interests or needs. Silo is a very common term here. The constant turnover has shaken confidence in potential buyers as well.

      2.0
      Apr 6, 2015

      Stagnating company

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      No dress code No office politics and OK ethics Good, talented people In general the hard working people get the best opportunities

      Cons

      Low salaries and appraisals Very repetitive and boring work, technologies used are old Management has a yes sir attitude with little concern for people who are below them Almost nil transparency as every one is the least motivated to work but does not want to show it

      5.0
      Apr 4, 2015

      Great company, strong culture and wonderful People to work with!

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at eGain has been one of the best experience so far, company offers immense opportunities to grow in your career. Strong culture within the company, many employees are working from long time and have lot of position experiences to share with new hires. Company offers wide variety of benefits, 401k match etc. Friday socials, bbq, etc... Overall fun place to work.

      Cons

      Communication with outsiders to promote the fact that it is indeed a great place to work. Otherwise no other cons I can think of.

      Viewing 442 - 444 of 532 Reviews
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      ReviewseGain reviews

      Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.