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      eGain

      Is this your company?

      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.6

      Culture & values

      2.6

      Career opportunities

      2.3

      Work/Life balance

      2.1

      Senior management

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      533 reviews
      3.0
      May 18, 2015

      Good Company

      Global account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent CEO! good growth, lots of areas for improvement, good product

      Cons

      not enough managers from other companies with excellent track records in the software industry.

      3.0
      May 13, 2015

      Good company to learn work

      Qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment, Flexible work time, employee friendly

      Cons

      Bad appraisals and bad Infrastructure in terms of tools and machines

      2.0
      May 7, 2015

      Good product, bad management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Product is good relative to the industry and is competitive in it's own right - Friday socials - Flexible hours

      Cons

      - Bad management. There are always sweeping, grandiose visions laid out by upper management for where the company will go, but they never are able to execute and as a result slash and burn to save face. Departments seemingly do not talk to each and at times seem like they are competing and feuding with one another. Leads to a lot of duplicated work. - Marketing could use some work. The product is good, it's just that no one sees it. - Nepotism. Management needs to take more responsibility for when things go badly, and they should be held responsible. Boggles the mind how long some of the leadership has been allowed to stay in their roles.

      Viewing 439 - 441 of 533 Reviews
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      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.