eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
1.0
Mar 11, 2015

I wish I read the reviews before working for this company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friday socials which shows people in the office they can talk to one another.

Cons

No personal growth, office and decor (dark and dated), benefits and compensation, wrong management choices with individuals that can't multi task

2.0
Oct 20, 2013

Worked at eGain for over 5 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It paid the bills... barely

Cons

I worked at corporate. Gave blood and guts and was well regarded. No one picked on me specifically, but the whole environment was nasty and it was definitely the cheapest company that I have ever worked for. Employees were seen as extendible. If you don't like it go somewhere else attitude, and lots of people have usually with better pay and appreciation. Make sure to get money going in, because you can easily be replace for someone for 1/2 your salary. There is one exception to all of this and that is if you are part of the "Indian Family" Feel free to read anything you want into that. Unless you are desperate, don't do it. I will leave on a positive note, most of the "regular" people are very bright and mostly super nice.

2.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

- Flexible timing that is the only good thing about company

Cons

- Work culture is not healthy in Engineering. Initially you will feel good but later on you will get the real picture - Micro management: Engineering management \ Managers interfere in each and everything. - No Appreciation for good work but you will big notes if you will do any mistake - Family owned business : Lots of husband\wife

Viewing 43 - 45 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.