eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
2.0
Jan 28, 2015

Just fine..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1.Work life balance is good. 2.Supportive people , will help you whenever needed.

Cons

1. No proper management. 2. Not so good hike in salary. 3. Have less work so most of the time you will be wondering what to do.

5.0
Jan 26, 2015

SQA tester

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The whole team is like a family. Always helpful and supportive. Fridays socials, team buildings, picnics, etc

Cons

May be I'm not long enough, but I can't see no cons yet.

3.0
Jan 24, 2015
Recommend
CEO approval
Business Outlook

Pros

I liked the work environment and the people at eGain. Co-employees are very friendly from day 1 itself. There is no difference of being a fresher or a senior. Good learning experience for a fresher.

Cons

Low pay. No good perks. No fun events (apart from one Funtastic Friday once every month) No games for casual talks. You have to look at yur computer all day. Recently the change in rules and management is very bad.

Viewing 454 - 456 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.