Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at eGain?

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.3 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 56 reviews)); "Good work / life balance" ((in 31 reviews)); "Supportive team" ((in 17 reviews)); "good work environment and people" ((in 15 reviews)); "Some very good managers." ((in 11 reviews))

What are the cons of working at eGain according to real employee reviews?

"Less salary as compare to market." ((in 21 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 17 reviews)); "Nepotism is also a plague here." ((in 16 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 11 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 9 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (532 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews

5.0

Jan 24, 2015

Great company to work for love coming to work

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Nice place to work fun fascinating smiles

Cons

None love this place never ever lexving

4.0

Jan 7, 2015

Good for freshers

Software developer

Recommend

CEO approval

Business Outlook

Pros

Friendly atmosphere. Good work if willing. Work life balance.

Cons

Nothing really. Not that i can think of.

4.0

Dec 17, 2014

Hard work pays off in eGain

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

They give people a chance to learn and grow with the company. If they see something in you that can potentially be very helpful to the entirety of the company, they will take care of you well. You will also gain good friends. Very humble yet intelligent people work here. I love the Friday Social!

Cons

Career advancement. It will be nice if there's some fair judgment of who deserves a good pay. Some title could be very misleading and sadly some lower paid employees are the hard working people in this company. Better appraisal review process might benefit the company in the long run.

Viewing 457 - 459 of 532 Reviews

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Great company to work for love coming to work

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Hard work pays off in eGain

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