eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
1.0
Aug 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Work comes to you in waves—sometimes you're so overworked that you can't even eat lunch, while other times you're dying of boredom because you have no work to do & zero communication from your boss. Decent suite of products...

Cons

This is not the company that you want to come into expecting to see cheerful, optimistic employees. Instead, you are greeted by others who are just as bored with their work as you are. Pay, benefits, and stock options are all very minimal...this is honestly one of the cheapest companies in the Silicon Valley. As one of the other reviewers has suggested, forget it unless you're Indian or a family-friend referral.

1.0
Jul 25, 2014

Cheap Company

Recommend
CEO approval
Business Outlook

Pros

Good product with latest frameworks used, good place to learning, enough work to keep you occupied. Casual Dress code. Friendly people.

Cons

Hikes are low. Work 15 hours a day and get hike lower than inflation rate. Management recruiting dumb people and not retaining smart ones. Product company with Management attitude like IT Service Companies. Estimates given to customer without including QA effort which blows up the project them deployed on customer site. And lot more.

2.0
Jul 15, 2014

IT Sales..well not really!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dont seem to recollect any...

Cons

Cant stop once I start to go-on...

Viewing 481 - 483 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.