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      eGain

      Is this your company?

      eGain reviews

      2.7

      26% would recommend to a friend

      (531 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 531 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      531 reviews
      2.0
      Aug 19, 2012

      Culture Clash

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good products, good for R&D and engineering.

      Cons

      No visibility into the closed ranks of the top execs. They applaud mediocrity in all areas but software development and it's reflected in the below-market salary levels. There is no flexibility if you're in the head office, but no one really bothers you if you're remote. The corporate culture is really awful and very bad office politics and even worse seating assignments.

      3.0
      May 22, 2012

      The work experience is what you make of it.

      Solution architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Recent company success and growth have created reason for optimism. Because it's a small and fluid company, employees have a great deal of freedom to create and add value to the business.

      Cons

      Product development lags so customer implementations require a lot of "one off" customizations. Communication from management is not open, and it's seldom encouraging. Not a great place to work if you're looking for "work fun".

      3.0
      May 10, 2012

      ok

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      work and only work. nothing else

      Cons

      no play. have some fun

      Viewing 514 - 516 of 531 Reviews
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      ReviewseGain reviews

      Glassdoor has 546 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.