eGain reviews

2.7

26% would recommend to a friend

(531 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 531 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

531 reviews
4.0
Apr 28, 2012
Recommend
CEO approval
Business Outlook

Pros

- Quality of work is good. work is quite challenging in terms of diversity. - The atmosphere is quite good. Very professional management.

Cons

- Compensation is not at par with the product development companies.

3.0
Nov 6, 2011

Innovative, focused organisation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product, good partnerships, flat hierarchy, open work-culture, performance is rewarded.

Cons

Slow at adopting newer technologies, not many avenues for vertical growth

4.0
Sep 14, 2011
Recommend
CEO approval
Business Outlook

Pros

People working around is knowledgeable and patient. Suggestions are always welcome and encouraged. Free atmosphere at work.

Cons

Policy making is not as transparent as they should be. Policies are applied for particular location which frustrates sometime.

Viewing 526 - 528 of 531 Reviews

Glassdoor has 546 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.