eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
3.0
Feb 18, 2025

Fast Pace, slow growth

Recommend
CEO approval
Business Outlook

Pros

Good vibe at work, family work balance

Cons

Management does not follow-through. Slim opportunity for career advancement.

1.0
Feb 16, 2025

Toxic culture

Recommend
CEO approval
Business Outlook

Pros

Nothing i can think of

Cons

I worked at eGain for and, unfortunately, my experience was quite negative. The work environment was toxic, with poor management and unrealistic expectations. There was no work-life balance, as employees were constantly overworked without proper recognition or support. Additionally, work-from-home (WFH) options were not provided, even when they could have been feasible. The lack of proper leadership and unhealthy work culture made it difficult to grow or feel valued. I would not recommend this company to those looking for a healthy and supportive workplace.

4.0
Feb 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Here work is not that stressful like other companies Healthy and understandable culture for developer

Cons

tester team have controlling managers

Viewing 55 - 57 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.