eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
4.0
Jan 6, 2017

Mixed Reviews

Recommend
CEO approval
Business Outlook

Pros

The product suite is the best in the market. Analyst relations are impressive Some of the most dedicated and energetic people I have met work here. There is opportunity to move from one department to another so it would be perfect for someone just starting out to explore their options

Cons

There tends to be high turnover in some departments resulting in some disorganization and extra effort required to communicate

5.0
Oct 6, 2014

Old employees return to eGain

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I came back here after several years away doing other things and working at other companies. The is next to no "office politics". Most people are keen to focus on the work that needs to be done. eGain is genuinely open to allowing you to try your hand at new things. All you need to bring is a willingness to work hard, and commit to ensuring quality. The friday evening social is an organic, fun event where you get to hang out with new people and make friends in other teams.

Cons

Work schedules are mostly regular, but depending on how much you take on, you may find yourself a little stressed. The success of cross-functional team efforts is entirely dependent on the individuals involved.

2.0
Jun 29, 2014

Cheap company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people working there in office

Cons

Very low salaries for all the positions

Viewing 55 - 57 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.