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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (532 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      532 reviews
      4.0
      Feb 27, 2023

      Balanced Working Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Working Environment Flexible Working Timing

      Cons

      Cross function processes and engagement should be improved.

      avatar
      eGain Response
      3y
      Thank you for taking the time to share a thoughtful review! We are pleased to hear that the work environment is allowing you to have a successful experience. At eGain, we strive to create a positive work environment to allow for the continued growth of our employees. We truly appreciate your opinion on what can be improved and encourage you to continue to share your feedback. We wish you continued success in your career at eGain!
      1.0
      Jan 28, 2022

      GTT

      Graduate trainee technology - gtt
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management team was always appreciative of work but unfortunately salary did not match the high praise

      Cons

      Little work-life balance and low-pay.

      avatar
      eGain Response
      3y
      Thank you for taking the time to post this feedback. While it's not always easy to read when a team member has not had the great experience we hope to provide, it's important to know where we can improve. Thank you for the work you did as a team member, and thank you for the review
      1.0
      Mar 16, 2021

      Culture

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of training and good benefits

      Cons

      Too many silos and micromanaging of people

      Viewing 64 - 66 of 532 Reviews
      Related searches: eGain jobs | eGain salaries | eGain benefits | eGain interviews
      ReviewseGain reviews

      Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.