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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      533 reviews
      5.0
      Jun 1, 2023

      Excellent company, fantastic recruitment process

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      eGain are an excellent company to work for, with great values and vision. The recruitment process was very smooth, with support, guidance and responsiveness throughout. The working environment is relaxed yet focused, and the people are great to work with. I would highly recommend eGain.

      Cons

      I cannot find any negatives about the company.

      avatar
      eGain Response
      3y
      Hi - thank you for taking the time to share your feedback on the recruitment process! Our team strives for transparency and open communication throughout the whole process and we are glad you were able to reap the benefits. We wish you continued success as you begin your journey with eGain and feel free to share any additional feedback in the future!
      4.0
      Jun 1, 2023

      Great place to work at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good and friendly environment. Provides hybrid option to work from office and home.

      Cons

      No cons to mention here

      avatar
      eGain Response
      3y
      Thank you for sharing your feedback on your experience at eGain! We are pleased that the work environment has been conducive to your success and overall growth. eGain aims for a positive work-life balance for all our employees and appreciate the positive feedback on our hybrid options. Please feel free to share any additional feedback with your local HR team or leadership team in the future.
      3.0
      May 25, 2023

      Ok place to work

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management, great team, willing to teach and help reps grow.

      Cons

      Not much structure, a lot of micro-managing

      avatar
      eGain Response
      3y
      Thank you for sharing your experience working at eGain. It is important to the company that our employees are able to learn and grow within the industry and we value your input. We appreciate your feedback on the structure of the company, as this allows us to evolve our processes. We wish you the best of luck in your future endeavors!
      Viewing 124 - 126 of 533 Reviews
      Related searches: eGain jobs | eGain salaries | eGain benefits | eGain interviews
      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.