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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      533 reviews
      3.0
      Oct 1, 2019

      Neutral Company

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Healthy and Friendly atmosphere, Superb management and co-operative Seniors

      Cons

      1. In comparison to other offices in Silicon Valley and the Bay Area, eGain lacks modern and creative workspaces 2. Feels difficult to get management to think about new ideas and try new approaches, so sometimes it feels like we have fallen behind in the fast-paced technology industry 3. There can be a lot of disorganization among upper management 4. Internal education on product and company needs improvement; many employees can't explain or summarize what the company does in a short and easy 2-3 sentences. 5. Growth opportunities seem limited

      Viewing 127 - 129 of 533 Reviews
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      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.