Sep 3, 2022
eGain Response
3yThank you for sharing your feedback! We value your positive experience at eGain and appreciate the feedback on areas we can improve.
eGain reviews
26% would recommend to a friend
Ashu Roy
29% approve of CEO
17% positive business outlook
eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).
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533 reviews
Sep 2, 2022
eGain Response
3yI appreciate you taking the time to post a review on Glassdoor. It's great to hear that you are enjoying working with your colleagues. However, I am disappointed that you felt your training and possible onboarding experience did not meet your expectations. As our team continues to work in a remote/hybrid environment, we are working on a revamped onboarding program. We will continue to refine this program based on feedback. In addition, thank you for your feedback regarding employee policies.
Aug 30, 2022
eGain Response
3yThank you for sharing your feedback. We are pleased that you have enjoyed the benefits provided and truly appreciate your opinion on what can be improved. We certainly value your feedback on pay structure and training engagement. Please know your voice matters. As we continue to bring the organization forward, we encourage you to continue to share feedback, with either leaders, your manager, HR at human_resources@egain.com We wish you continued success at eGain.
