eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
5.0
Sep 1, 2025

Excellent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very very nice work environment

Cons

Nothing as such, very good company

4.0
Aug 25, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Flexable work, Good pay, Good communiation

Cons

Vague instructions slow moving change

1.0
Aug 23, 2025

Not a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of a single pro

Cons

You will only succeed based on your relationships. There are no growth opportunities at egain. Salary if laughable in the bay area and promotions are non existing. The in-office requirement is depressing and when the CEO is around the area turns frighting. Most of the workers are Indian so there is zero culture. You will do the job of many in this company. I would never recommend this company, even to my enemies. AVOID!

Viewing 19 - 21 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.