eGain reviews

2.6

25% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.6 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
5.0
Nov 10, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

Egain is the best company to start a career.

Cons

No cons at all from my point of view.

3.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary Good domain to work

Cons

Not much of development work. Mostly will be involved in bug fixes. Legacy codes

4.0
Oct 25, 2021

Great Benefits

Recommend
CEO approval
Business Outlook

Pros

Great benefits Work is not too demanding

Cons

Lack of guidance in training

avatar
eGain Response
3y
Thank you for taking the time to post a review and for all of your contributions to our company. It is rewarding to hear that you have enjoyed working at eGain- and have had a positive experience with our total rewards offerings (work/life balance, benefits, etc). No company is perfect and there is always room for improvement and to do better. We are able to achieve this is by being open, and transparent, listening to feedback, and taking it into consideration when making decisions. Your feedback is useful for improvements. Thanks again and take care!
Viewing 235 - 237 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.