eGain reviews

2.6

25% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.6 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
1.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Exposure to real-time challenges – Good for learning how to handle pressure and ambiguity. Exposure to cross-functional teams – Useful if you had to collaborate across roles.

Cons

Managers lack empathy and people management skills. Decision-making is reactive, not strategic

Viewing 259 - 261 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.