Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      eGain

      Is this your company?

      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.6

      Culture & values

      2.6

      Career opportunities

      2.4

      Work/Life balance

      2.1

      Senior management

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      533 reviews
      2.0
      Nov 15, 2020

      Okay for freshers

      Human resources executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product, good location, friendly people

      Cons

      Less transparency, fewer opportunities, politics

      1.0
      Nov 11, 2020

      It's taken me 5 years of therapy to recover from working here.

      Pre-sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -As mentioned before the travel opportunities. -The camaraderie a lot of good people that made the employee journey worthwhile. -The Products were good fun to sell and always kept you on your toes. -The KB solution was pretty rock solid not sure if it still is.

      Cons

      Don't want to sound like a broken record player repeat a lot of what is on here is completely true. From my personal experience I saw a lot of good people walk out the door. People are commodities no support and you will not be valued. I got told by someone in 2004 that working there I was on the Marie Celeste that it had no leadership and no direction and everyone would end up dead or destroyed, I wish I had listened to them. I wasted 15+ years there and left after a mental breakdown. I would have hoped that it could or would have changed but reading the reviews on here I don’t think it has. Perhaps they need to practise what they preach maybe someone could build a knowledge base to support the management.

      Viewing 280 - 282 of 533 Reviews
      Related searches: eGain jobs | eGain salaries | eGain benefits | eGain interviews
      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.