eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
4.0
Nov 25, 2020

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Good place to work and opportunities to implement what you think will help the organization

Cons

I do respect senior employees because experience matters however if you want innovation you have start listening to employees with less experience as well. It is not always the people with more experience will give you better ideas to get something done

5.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Products are excellent Delivery is excellent Work environment is excellent Social environment is excellent Always pays commission on time and without quibble

Cons

Process can be painful Some employees and previous employees don't understand hard work Previous management teams created a poor atmosphere and ethic

Viewing 277 - 279 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.