eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
2.0
Oct 1, 2020

good and bad... mostly bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good since got to learn a few things. good employee engagement activities.

Cons

no appreciation for good work done. have to clean up others mistake/mess but if you do something wrong then you are looked down upon. office politics and favoritism is rampant.

1.0
Aug 24, 2020

Waste of Time and worst than service based companies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no pros at all. The only pros here is you get salary in time.

Cons

one of the worst employers. Ceo and few senior managers are good but they never get to know good employee feedback. also no safety for employees. Technical support team is the worst place to work as there is lot of politics.

Viewing 286 - 288 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.