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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      533 reviews
      2.0
      May 28, 2020

      Global Sales Rep

      Global sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy going, slow pace, experience

      Cons

      Slow growth, stagnant, management doesn't like change

      1.0
      Mar 19, 2020

      great to start career, not to grow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn a whole lot of technologies that will benefit you for the long run. Work life balance is great.

      Cons

      Not a great place if you want to grow. If you are a person of great passion and talent for tech, please save yourself time and use it wisely in another company. You want to be surrounded by people who value your talent, not get overrun by people who think their ideas are WAY better than yours. Nepotism is common as well. Pay is low.

      5.0
      Feb 19, 2020

      Great Company

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am in my first year with eGain and so far have enjoyed working for this company. The training was great and allowed me to get the full picture of the companies vast capabilities. Management has been readily available. Overall the company is having a great year and prospects for success look good. I would recommend eGain to friends and family as a company with a lot of opportunities.

      Cons

      So far nothing comes to mind.

      Viewing 292 - 294 of 533 Reviews
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      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.