Is eGain a good company to work for as a Software Developer?

Software Developer professionals working at eGain have rated their employer with 2.6 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of eGain employees being 2.7 out of 5 stars. Search open Software Developer Jobs at eGain now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at eGain .

Does eGain pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at eGain with 2.5 out of 5 stars based on 58 anonymously submitted employee reviews. This is 14.8% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at eGain.

How happy are Software Developer professionals working at eGain?

36% of Software Developer employees at eGain would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Software Developer professionals have also rated eGain with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.7 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"Some great people in PS and support." ((in 57 reviews)); "Good work life balance indeed" ((in 33 reviews)); "good work environment and people" ((in 17 reviews)); "Great teams to work with across the board" ((in 17 reviews)); "Some very good managers." ((in 13 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 21 reviews)); "Nepotism is also a plague here." ((in 15 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 11 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 10 reviews))

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eGain

eGain Software Developer reviews

2.6

36% would recommend to a friend

(58 total reviews)

Ashu Roy

35% approve of CEO

26% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.7

Culture & values

2.7

Career opportunities

2.5

Compensation and benefits

2.4

Work/Life balance

2.1

Senior management

Software Engineer Developer employees have rated eGain with 2.6 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Software Engineer Developer professionals have an average working experience there. eGain is rated 32% below average by Software Engineer Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

58 reviews

4.0

Apr 20, 2021

Software Engineer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

There are lots of pros

Cons

There are very few cons

5.0

Mar 4, 2021

Good company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work culture, good products

Cons

No specific cons to mention

1.0

Jan 29, 2021

Lots of background politics to deal with

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good. Appraisal are late but good. Lots of parties. Very friendly environment for new College passouts.

Cons

Two sides of coin. 1. There is no any particular system,scrums,agile , no monitoring at all. Requirement changes each day. 2. Seniors have been there for so long that they don't want any changes. They recommend what they know even if the technology has been deprecated from sorce itself. 3.you will have to run backwards to match company tech requirement. 4. Most of all, I don't recommend if you are switching from other company. Your work will be analysed in some other personal space.company is good for beginners. 5. More the time you spend in front of your senior, more you will be appraised. 6. Even HRs are new as compared to higher ups so you can't even go to them for your concern.

Viewing 31 - 33 of 58 Reviews

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Jobs at eGain

Software Engineer, II

Principal Software Engineer

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eGain Software Developer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Software Engineer

Good company

Lots of background politics to deal with

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