Is eGain a good company to work for as a Software Developer?

Software Developer professionals working at eGain have rated their employer with 2.6 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of eGain employees being 2.7 out of 5 stars. Search open Software Developer Jobs at eGain now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at eGain .

Does eGain pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at eGain with 2.5 out of 5 stars based on 58 anonymously submitted employee reviews. This is 14.8% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at eGain.

How happy are Software Developer professionals working at eGain?

36% of Software Developer employees at eGain would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Software Developer professionals have also rated eGain with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.7 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"Some great people in PS and support." ((in 57 reviews)); "Good work life balance indeed" ((in 33 reviews)); "good work environment and people" ((in 17 reviews)); "Great teams to work with across the board" ((in 17 reviews)); "Some very good managers." ((in 13 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 21 reviews)); "Nepotism is also a plague here." ((in 15 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 11 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 10 reviews))

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eGain

eGain Software Developer reviews

2.6

36% would recommend to a friend

(58 total reviews)

Ashu Roy

35% approve of CEO

26% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.7

Culture & values

2.7

Career opportunities

2.5

Compensation and benefits

2.4

Work/Life balance

2.1

Senior management

Software Engineer Developer employees have rated eGain with 2.6 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Software Engineer Developer professionals have an average working experience there. eGain is rated 32% below average by Software Engineer Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

58 reviews

5.0

Oct 10, 2020

"Customer Engagement Software for digital channels.."

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Company have a great set of products to work with and also the company have strategic alliance with Amazon, Cisco, Avaya, Salesforce

Cons

Till now I could not face any cons with eGain

3.0

Oct 9, 2020

good company

Software developer

Recommend

CEO approval

Business Outlook

Pros

Best organization for employee work.

Cons

no cons are in my mind.

2.0

Jan 14, 2020

Good for only Freshers..experienced ones please look out for another better and good options!!

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Helping nature of only "Some people". Help people to understand the technology not too depth, All you can find here is old managers satisfying their ego by defaming juniors.

Cons

There are many..... 1. Very bad appraisals. 2. Favouritism is a big major problem here. As the total no of ppl working in engineering team are the only one who has stayed for long more than 2 years, otherwise people within 1 year can understand how the work culture here is 3. No options for growing technically, literally you will get paralysed if you stayed here for more than a year. 4. Very Bad management. 5. They have merged the services team with the engineering team hence, degrading the quality of product as well as mindset of the team. 6. tech stack is only java/j2ee related technologies with monlithic architecture, no use of spring boot/security 7. If you raise your voice for bad management, it will backfire against you only so beware..

Viewing 34 - 36 of 58 Reviews

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Jobs at eGain

Principal Software Engineer

Software Engineer, II

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eGain

eGain Software Developer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

"Customer Engagement Software for digital channels.."

good company

Good for only Freshers..experienced ones please look out for another better and good options!!

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