eHealth reviews

3.0

39% would recommend to a friend

(930 total reviews)
avatar

Fran Soistman and Derrick Duke

50% approve of CEO

34% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 930 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

930 reviews
3.0
Jan 16, 2015

A Product Management Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is the largest Individual Health Insurance online broker in the country. If you are a former co-worker or family member of the executive team then it is a great place to work!

Cons

Over the past couple of years executive management has changed, and the focus has been to hire and expand the Product Management and PMO organizations with extreme emphasis on product development discipline. The number of PM and PMO personel has skyrocketed in return for a marginal improvement in process with less flexibility to adjust "on the dime." In an uncertain HealthCare industry rather than being lean with extreme focus on driving traffic, it is become overly obsessed with perfecting an Agile Development methodology. "We are not a software company, we are an online broker." Hiring over the past two years has become an obssession with bringing in and posturing former co-workers and family members (V.P. => EVP are cousins). Not afraid to fire, but yet no accountabliity all the way up and down the ladder. People walking around trying to find ways to justify their positions.

4.0
Jul 8, 2014

Before you judge this company understand the business model

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Before you apply here, you need to understand the layout of the company structure. There is development , marketing and finance in the Bay area offices. Then there is Medicare engineering in Boston and China. Then there is a huge office in China that can only take orders but can not think on their own. So China office efficiency is about a 1/10th of US counterparts. Leadership is intelligent , as people at the bottom, can not imagine what leaders have to go through managing business based on Congresses mood of the day. Yes Obamacare, No Obamacare, Obmacare good, Obmacare bad, try to find leaders who can operate on daily changing business and regulatory environment. So I have to give that leadership A++.

Cons

The company has fiefdoms that operate differently from each other. There is nepotism. People are hired from the companies execs have worked before. If you worked at Yahoo! or eBay or Walmart.com, that will always be a plus. There are VPs who are not qualified to be more than a senior Analyst at best at other medium sized companies. There are VPs under VPs, feels like you are working at a retail bank.

1.0
Jan 20, 2026

Don't care about their employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits package is solid, managers and associate managers are great, remote

Cons

New CEO cleaned house, directors and above will say whatever they need to get you to work extra, toxic politics, don't care about their people. The previous CEO Fran CARED about people and is a genuinely great person. The new CEO rules by "it's not personal, it's business" and doesn't care about the employees or culture. If you live in CA, your days with this company are numbered. They'll do whatever they can to get rid of you.

Viewing 91 - 93 of 930 Reviews

Glassdoor has 990 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.