eHealth reviews

3.0

38% would recommend to a friend

(928 total reviews)
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Fran Soistman and Derrick Duke

48% approve of CEO

32% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 928 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

928 reviews
1.0
Feb 6, 2020
Recommend
CEO approval
Business Outlook

Pros

The one positive thing right now is that nothing bad is happening directly to me. I have worked here for a couple of years. I'm not what they call the "legacy" crew but I did start before moving into the new office and being taken over by eHealth. I don't know about it being "the best place to work". I think I missed the golden years by some months but things were bliss compared to the daily horror show this place has become.

Cons

The absolute worst aspect of this place is the danger of working here. You are not safe. No one is safe because we are no longer people we are numbers. The worst person in this place is the head of HR and not too far behind him is the new "leader". It is constant negativity. All we hear is how in debt we are (6 or 7 m illion), the horrible leadership we had, how awful the business is .. and on and on and on, daily. They took a paid holiday from us for no real reason. The trip incentives are gone. The parties are done. The cash incentives are over. The ability to make any decent amount of money seems to have reached an all time low. The latest big change was an attendance policy that was officially in place last Monday ( 27th) which basically says there is no flexibility in any way. You may work later and you are encouraged to work through lunch and on weekends but you are not to take any time over an hour without using your PTO. We use to be able to make up time if we needed to have a life outside of work. Need to see the doc no worry make up the time working lunch or after 5 or Sat which seems reasonable to me but for what ever money making reason it is not an option any more. The new leader rules by creating fear and trying to intimidate. I was told that he was looking for someone to make an example of now that Richard (the founder) was officially gone for good. I guess someone that everyone would notice so we knew he means business or something. I didn't think much of it until a day or so later (like 2 or 3 days after the new attendance started) one of the top 3 all time sales agents was axed for being a minute late. It was crazy. I mean I walked in shortly after her I think my clock in was 8:03 or something but I said hello and that was it, next thing I saw was her desk empty. I mean he was right it got everyones attention but I don't think in a good way. It's is a little bit of a bummer for me because she was one of the few people here who actually know what they are doing and for me she was the only one approachable. Now if I don't know something I just work around it or make up something taking time to find someone who knows and will help isn't worth it. The tone overall is somber. Managers try to pump people up but its fake and over super small things like yay you sold an app today. I never sold near the top of the board but I feel like there were steady double digit days being put up there from at least our top three lol now top two agents. Seeing 10 to 13 applications was not surprising. Now that would be shocking to see up there.

1.0
Mar 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers (at least there were until the layoffs started) Motivated off shore team (in China) Free sodas in the Corporate HQ (but no where else)

Cons

Was once a decent place to work but now they have lost their way. For example, no budget or roadmaps for 2018 until March !?!? Lack of leadership from the top down is painfully obvious to the team who would do anything they were asked to do. The new administration doesn’t know what to do in order to make the targets and they have set arbitrary goals for the teams (which the team have already said can’t me met). New CEO (Scott Flanders replaced Gary over a year ago) was hired to help ‘transition’ the company but has no idea where they want to go or what they want to do. Scott is an expert in parting out companies (his track record with Playboy and other companies speaks for itself) unfortunately due to the current Presidential Administration, no one wants to buy a company which sell insurance right now. Scott did hire a new CFO Dave Francis, (and now COO also) who has never been a CFO or member of a Finance team for a real company (All of his experience is in being a Wall street Analysts so you can guess why he was hired). His limited experience has caused problems in understanding what it takes to get the job done – for example, the CFO could not understand why the Engineering team wasn’t motivated to work startup hours – when we pointed out that none of the team has stock, he suggested that we “hire more people on H1s, so you don’t have to worry about work live balance.”

1.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote job, other than that, none.

Cons

Downsizing, micromanagement, they time your bathroom breaks and limit them. 0 job security I was a top performer and was let go due to “performance” after 5 months and working 80+ hours a week. I exceeded my quota and was still laid off, was never put on a pip, was never given a warning. The last conversation I had with management and the only feedback I ever got from management was positive and about what a great job I was doing exceeding my goals. when asked what metrics I did not perform on I was not given any answer. They also cut bonuses around Christmas and when asked why they told us it was to protect our jobs and avoid a large layoff, even though they laid us off on the 2nd day of the new year. Avoid this company like the plague.

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eHealth Response
2y
We appreciate your candor. Change is challenging, and with challenges come decisions that don’t come lightly. We hope the time you spent with us was valuable and wish you the best in your next endeavor. If you’d like to speak with someone from our team, please reach out to humanresources@eHealth.com.
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Glassdoor has 988 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.